More goofy support email replies…

I had this one the other day :: http://www.nokpis.com/2013/07/23/i-dont-know-whether-to-laugh-or-cry/

Having to test a lot of devices I usually find most are not ready for prime time.

Here is one from a streaming TV box – sounds like a rinse and repeat answer:

Let’s power cycle and reset your ****** to factory settings:

1.Press and hold the reset button on the bottom of the ****** for 15 seconds.
2.Once the ****** comes back on, unplug the power for 1 minute.
3.Plug the ****** back in and press and hold the reset button on the bottom of the ****** again for 15 seconds.
4.Once the ****** comes back on, unplug the power for 1 minute.
5.Plug the ****** back in and turn on the ***** and go through the setup.

seriously?

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