I was reading this post from Om and was thinking a bit :: http://om.co/2014/11/21/aereo-fab-kaput/
You can skip the whole thing and go to the end of the post to ponder this:
PS: I think both those companies failed the “will I miss them or the service they provide” test!
In the end no matter what happens if people don’t need or yearn for the service then the service probably won’t make it.
For both Fab and Aereo though, the only thing I recall is hearing about the two CEO’s and the negativity around them. The Fab CEO was the I can do no wrong and I will spend huge sums of money to win. In the end it doesn’t look like it worked. He also pushed out a lot of core, early people and continued his very aggressive strategy to win all the way down.
With Aereo I actually feel like it was a neat invention and might have survived but the CEO started out picking a very public fight with the very people who owned the content versus maybe starting out by saying disruption was needed but he would kick revenue back to broadcasters versus make money on them while bad mouthing them. Whether the service was needed or not the company was tainted by the loud mouth of the CEO. Also didn’t work in the end.
Of course there are exceptions to all of this – Uber is good one. Company is killing it even though they have an exec team that appears, but I don’t think they really are, tone deaf to moral issues.
Here is Om again with a perfect post on this dilemma :: http://om.co/2014/11/26/technology-and-the-moral-dimension/
What happens when I dive into all this reading is I think a lot about what I am working on. Does the stuff I do really matter? Will anyone miss it when it goes away? Are my customers delighted? What’s tough for me is sometimes I see people or products succeed even when the people behind them have no moral compass. I know I should not look at it what way but sometimes envy can cloud my own moral compass. I have to remind myself that I should always strive to do the right thing by my product, my co-workers and my customers.
I do believe Karma wins in the end.