Wrote this yesterday :: http://www.nokpis.com/2015/04/14/what-sucks-about-low-cost-and-scoot/
After weeks of calling it seems the only way to get a Scoot response is to do the whole social media shame thing. Which is lame.
Here is the FB thread – seems they don’t reply on phone, twitter or email so will keep tabs here :: https://www.facebook.com/flyscoot/posts/10152858854310980?notif_t=like
feel free to pile on and share your Scoot horror stories – sounds like everyone hates their customer service.
I wonder if they discuss this in the inflight magazine much? 😉