I wrote this exactly 3 years ago today…

http://www.nokpis.com/2013/10/07/a-startups-secret-weapon-customer-service/

I think a lot of startups still can’t seem to figure this out.

It was awesome to get this from the First Round email today :: http://firstround.com/review/the-case-for-startups-to-put-cx-at-their-core/

There are many ways to leave an impact but at the core of your business is your customers. Figure out a way to delight them and your business will find a path to success.

One thought on “I wrote this exactly 3 years ago today…

  1. Pingback: More on customer service | Key Performance Indicators

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s