Excited to check this mall out next time I am in Bangkok.
Good quotes here from Pomelo.
Fair point on logistics and the first purchase being in store.
Even e-commerce in Thailand is turning to malls. JD.com-backed (JD.O) fashion retailer Pomelo saw an untapped customer segment after experimenting with pop-up stores, said CEO David Jou.
“We found that some customers didn’t feel comfortable making their first purchase online, but liked our products.”
The Bangkok-based startup, which has its fifth store in Iconsiam, where e-commerce is growing, says physical stores familiarize customers with products before they place digital orders.
Shops create brand recognition and double as a pick-up point for online orders, simplifying logistics, he said.