Scroll down to see the winner from Singapore!
I may attend this.
I am still too early in my board member journey to call it one way or another.
This is some good stuff to watch out for – again I am fortunate to share boards with some old hands where I get to learn the ropes.
Lots of new stuff but these two are especially useful:
🛄 Integrated baggage purchase
We all know that the cheaper fares of low-cost carriers come without baggage allowance. Earlier we presented you flight options with and without baggage, which wasn’t that flexible. Now, with our integrated baggage purchase, you can customise the baggage you want to add for any of your flights. For example, you may not need checked baggage for your onward flight, but require 25kg checked baggage for the return flight (for all the gifts you may be carrying back for your team). Good news – we’ve made that super easy to do now.
🛫 Flights interlining
Want to book your onward flight on Scoot and return on AirAsia? No problem! With interlining, you can now book multiple carriers on a single itinerary. We do all the heavy lifting behind the scenes, making it super easy to book your preferred flights in minutes. That means you no longer have to spend hours on dozens of websites trying to find the perfect flight.
I can’t keep up with this series.
Another good one.
Not sure you see this so much in the A around SEAsia but generally in the B and beyond you do.
Great framework for how to think about it.
Spot in. I have no desire to go to the Apple store and I just hate having to need to any after sales support.
To me, Ahrendts’s five years in charge of Retail has been similar to Ive’s time as Chief Design Officer. The Apple Stores look better than ever, but they don’t work as well as they used to. No one I know looks forward to going to an Apple Store, even when it’s for the fun task of buying a new toy. No doubt a lot of this is due to Apple’s success and the mobs of people milling about, but Ahrendts didn’t solve the problem of efficiently handling the increased customer load.
A little birdie told me there is an interesting VC firm in this book.
I might need to pick up a copy.