Operate with G.R.I.T.
Operational rigor is what separates early stage companies from the most influential cloud leaders. But take comfort in the fact that it’s possible: Twilio’s Jeff Lawson and Shopify’s Tobias Lütke are just two examples of the many first-time founders who were running cloud businesses during and post-recession.
At Bessemer, we recommend cloud founders operate on G.R.I.T.— a critical set of metrics that resilient, enduring cloud companies use as yardsticks of success.
This is pretty good read but it may not be apparent what G.R.I.T. is :
G = Growth
R = Retention
I = Money in the Bank
T = Targeted Spend